Starting Wednesday, March 25th all Spahn & Rose retail locations will be conducting walk-in business by appointment only. Phone, email and fax orders will be accepted. Materials will still be available for pickup. Pick-up protocols minimizing human-to-human contact will be used on all pickup. Delivered orders will be set in the driveway or curbside only. Employees will not be entering any homes or businesses.
As our communities continue to feel the increased impact of the coronavirus, we feel it is important to share what we are doing to keep you and our employees safe and healthy.
The safety of you and our employees is our top priority. We will continue to monitor updates from the World Health Organization and the Center for Disease Control as well as Federal, State and Local government agencies. The status of the COVID-19 pandemic is rapidly changing and our preventative measures may continue to change.
As of now, our retail lumberyard locations will remain open. Our intent is to operate business as normal, until otherwise instructed. Everyone on our team is working hard to make sure your needs are met.
We are happy to accept orders via text, telephone, email and fax. Our Sales Representatives will be using phone and electronic communication as much as possible. We will work hard to accommodate more delivered and pre-built will call orders.
We ask that everyone does their part in helping to stop the spread of the virus. Please do not visit the store if you are showing signs or symptoms of COVID-19. When you do come in, please refrain from skin to skin contact and maintain six-feet social distancing.
We are committed to protecting you and our employees and continuing to meet your needs. We thank you for your business! We will communicate updates as changes occur.
ORIGINAL POST: 3/13/20
At this time, we have taken the following precautionary measures to navigate this challenging time:
Continued Communication: We are closely monitoring the situation, and are providing our employees with the most up-to-date safety guidance, as recommended by the CDC and other health officials.
Encouraging Ill Employees To Stay At Home: Employees have been asked to exercise increased precautions to safeguard their health and the health of their communities, including staying home if they have any symptoms of illness. We have also created a 14-day quarantine policy for those who travel outside of the United States until further notice.
Prioritizing Good Hygiene Practices: We are providing reminders about good hygiene practices and supporting our employees with necessary resources. For instance, ensuring every employee has the opportunity to regularly wash their hands.
Increasing Routine Cleaning: In line with our longstanding commitment to provide a safe business environment, our locations have increased the frequency of cleanings, paying close attention to high-touch areas such as restrooms, counters, computer keyboards, store-use tools and door handles.
Suspending All Store Events: As this situation has evolved, we have taken increased precautions related to our events inside and outside of the store, including our decision to postpone all March events until further notice.
Thank you in advance for your patience as we navigate this challenging situation one day at a time. We encourage everyone to stay up-to-date on the latest coronavirus developments by using reliable sources of information, in particular the Iowa Department of Public Health Coronavirus Webpage and the CDC Coronavirus Webpage. Both provide the most current, factual information regarding coronavirus.