SHOP ONLINE

SHOP ONLINE

Ship-to-store is a free shipping option that allows you to shop online, place an order and have the order shipped to your local Spahn & Rose Lumber Co. location.

Find and Order Online

Shop the website and find all of your favorite products. Click the Add to Cart button for each item you want. Not all items will be available for this option, not all stores will be available.

Select your Closest Store

If the yellow box is available on the shopping cart, enter your zip code to find the closest ship-to-store location. Choose your store. Then checkout using the Ship-to-Store shipping option.

Pick up Your Order

The store will email you when your order arrives. Bring your internet receipt when you come to pick up your order.

(Most orders arrive in 7-10 business days)

Order Processing

You pay for the order online through the standard doitbest.com secure checkout process.

You will receive an order confirmation email from doitbest.com when you place the order online. This email will provide an estimated delivery date to the store based on current shipping schedules. This date is only an estimate and situations may occur that cause this to change.

When the local store has the items ready for you, you will receive an order pickup notice by email sent to the email address you provided during the checkout process. If there are any significant delays beyond the original expected delivery date, the local store will keep you updated at this email address as well.

Holding Period

The holding period for Ship-to-Store orders is 10 days from the day the order pickup notice is sent. We will send you an order pickup reminder after 8 days have passed if your order has still not been picked up. After the 10th day, we will consider the order abandoned, cancel the order and send the items back to stock. You will be refunded the original order amount less a 20% restocking fee. This will be credited to the credit card used to make the original purchase.

Returns

We request that you return items purchased using Ship-to-Store to the local store from which the order was picked up. Many of the items available on doitbest.com for this method of shipment are not available for sending by way of UPS or USPS; these items must be returned to the local store. If you want to return an item from a Ship-to-Store order to doitbest.com by UPS or USPS, please contact our Customer Care staff at (260) 748-7175 and we will instruct you on how to accomplish this.

A 20% restocking fee may apply to Ship-to-Store orders. This will be determined by the store at the time of the return.

Exchanges

Since the sale occurs online through doitbest.com, the original item must be returned to doitbest.com, which will then issue you a credit or a replacement order for the original transaction. When you return the item to the store, the store will notify doitbest.com that it has been returned and then doitbest.com will process that refund or replacement for you